Account and help
What costs credits
Writing, editing and arranging are free. Steps that call an AI model spend your monthly credits, priced before you press.
How credits work
- Everyone gets 1,000 credits a month. They renew on the day of the month you joined, and credits you didn't use don't carry over.
- Every paid button shows what it costs, in credits, before you press it. It covers text, images, video AI and voice work.
- Credits are checked before a paid step starts. When they run out, paid steps are blocked until your credits renew, or until extra credits arrive. Free tools keep working.
- Your credits are shared by all your profiles.
- Open the account menu and press See credit usage to see what's left, when it renews, and what each feature, day and profile used. The same page lists every charge and where your credits came from.
- If a step ends up costing more than shown, it still finishes, and the difference comes off your next credits.
What things cost
Rough prices in credits. The real price is always on the button.
| Step | About |
|---|---|
| A question in Ask, or in Ask a question on the help home | 1 credit |
| Keeping the um and uh that matter (Cut um and uh) | 1 credit |
| An AI post, caption or reply | 1 credit |
| A script or idea list, naming your clips, or making your style from a video | 1 to 3 credits |
| Looking up a topic on the web for a script (Look it up on the web first) | 4 to 7 credits |
| An effect marked AI, or a graphic made from a description | 10 to 15 credits |
| An AI image edit, model shot or new image | About 15 credits |
| Turning a clip's speech into text (once per clip) | About 2 credits a minute with Sarvam, about 30 with ElevenLabs Scribe |
| Check a video (value and editing review) | About 10 credits |
| Finding Shorts in a long video | About 14 credits |
| A moving photo (Photos to Reel) | About 103 credits |
| AI voice isolation, dubbing in your own voice | Depends on the length; shown in credits first |
When you run low: extra credits
- When you have fewer than 300 credits left, Request extra credits appears on the Credits page. You can have one request open at a time.
- An admin gives credits or declines. Either way you get an email.
- Extra credits last 12 months from the day they are given. Credits that expire soonest are used first, so your monthly credits usually go before the extra ones.
- Your link in the email opens the Credits page directly.
What is free
Writing and editing posts by hand, the calendar, scheduling, posting, analytics, the image editor's size, adjust and text tools, batch images, the clean-up options once a clip's speech is turned into text, Quick reel's cutting, subtitles and covers, picking the best takes, transitions, zooms, stickers and the ready effects, uploading your own fonts, making videos and Shorts, exports, screen and camera recording, Photos to Reel without moving photos, selecting part of a photo, cutting yourself out of a thumbnail, Your niche and Brand › Deals, free music and free animations.
Still stuck? In Creators Master, open your name at the top right and press Send feedback.